Refund Policy
At Optimum Vertex AI, we value your satisfaction. If you're not completely happy with your purchase, our easy and transparent refund process is here to help.
Simple Requests
Initiate a refund easily through your account dashboard.
Fast Processing
Refunds are processed within 5–10 business days.
Secure Payments
Refunds are safely processed via Stripe—the trusted payment partner.
Transparent Updates
Receive email notifications at every step of your refund’s progress.
How Our Refund Process Works
- Request a refund directly through your account dashboard.
- Refunds are returned to the original payment method you used at purchase.
- Please allow 5–10 business days for the refund to appear on your statement.
- In rare cases, if a refund encounters processing issues, our support team will contact you immediately.
- For more detailed information or assistance, please reach out to our customer support.